If the menu appears but you can’t click anything or change any settings, make sure you are NOT running your game or launcher as an administrator.
Launchers like Steam, Origin, and Epic Games Launcher should not be run with administrator privileges.
To turn this off:
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Find the launcher or game .exe file.
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Right-click it and choose Properties.
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Go to the Compatibility tab.
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Make sure “Run this program as an administrator” is unchecked.
After disabling this, restart the launcher and try again.