If the menu appears but you cannot click anything or change any settings, make sure you are not running your game or launcher as an administrator.
Important: Launchers such as Steam, Origin and the Epic Games Launcher must not run with administrator privileges.
To turn this off:
-
Locate the executable
Find the
.exefile of the launcher or game. -
Open its properties
Right-click the file and choose Properties.
-
Open the Compatibility tab
Select the Compatibility tab.
-
Disable administrator mode
Make sure
Run this program as an administratoris unchecked. -
Restart and test
Restart the launcher and try again.