If your license renews automatically, you can cancel the next renewal yourself at any time.
Where to cancel
Use the cancellation page at https://kernaim.to/cancel-renewal.
What you need
One of the following is enough:
- Your license key, or
- Your order ID, which starts with
KA#.
Steps
-
Open the cancellation page
-
Choose what to submit
Select
KeyorOrder ID, then enter the matching value in the field. -
Complete the captcha
Finish the verification challenge shown under the field.
-
Confirm
Click Cancel Automatic Renewal. A confirmation message appears once the renewal is disabled.
What happens after cancelling
- Your access is not affected: the license stays active until the end of the current period.
- No further charges are made after the current period.
- Renewal cannot be reactivated. If you want to continue after the current period ends, purchase a new license manually.
Note: If the page reports that the order does not have automatic renewal enabled, your license was a one-time purchase and there is nothing to cancel.
If you have any questions or issues, contact our live chat support.